SECURITY OPERATIONS, REPORTING + LIVE DISPATCH SUPPORT
PatrolFlow brings Guard reporting, scheduling, Dispatch, incidents, evidence and client visibility into one connected system. Whether you provide security, oversee it, or hire it, there is a starting point built around the job you actually do. Add Managed Dispatch when you want a live PatrolFlow command desk supporting the operation.
PatrolFlow changes based on the role you play in security. Choose the situation that matches your responsibility, and we will show you the right starting point without making you sort through tools you do not need.
I need Guards to report properly, Managers and Supervisors to stay on top of sites, and clients to receive professional records. When I want more, I need one place for coverage, scheduling, Dispatch, incidents, evidence and follow-up.
Start with Reporting Essentials for the reporting workflow, or Operations Complete for the wider operation.
Show me Security Company packages →I need to know whether security is being delivered properly across the locations I am responsible for: what happened, what was reported, what needs follow-up, and where a provider needs attention.
Start with Oversight Essentials for a clear security record, or Property Security Complete for deeper multi-site oversight and provider coordination.
Show me Property & Facility packages →I want a clear record of the security I am paying for—reports, incidents, site activity, documentation and follow-up—without having to operate the security company myself.
Start with Security Visibility to see the service clearly, or Security Control when you want stronger oversight and provider coordination.
Show me Business & Owner packages →Your Guards, Managers and provider relationships stay yours. PatrolFlow can become the live command-desk support layer around the sites and service hours you approve—answering Guard calls, tracking check-ins, coordinating Calls for Service, escalating incidents, following up on reporting and helping the operation stay connected when your team is busy or off-hours.
A schedule changes in one system. A Guard calls someone. An incident is written somewhere else. Photos sit in a message thread. A Manager follows up by email. By the time a client asks what happened, the team has to reconstruct the story.
Calls, schedules, patrols, incidents, evidence and follow-up become disconnected.
Field, Dispatch and management work can stay attached to the same site, shift and event.
Authorized teams can understand what happened, what still needs attention and what should be communicated.
Sites, coverage, schedules, teams and management review.
Shifts, instructions, patrols, incidents, reports and safety workflows.
Dispatch, Calls for Service, Guard communication and response timelines.
Incidents, approved awareness, notes, follow-up and operational memory.
Protected photos, video and evidence records connected to the event.
Manager and client-ready records built from captured operational activity.
Approved organizations can publish a security coverage requirement, receive a controlled shortlist of eligible provider responses, keep pre-award communication inside PatrolFlow, select a provider and connect the awarded work back to Guard reporting and operational records.
Explore Exchange →Guards, Managers, Supervisors, Dispatch, clients, Exchange providers and PatrolFlow staff use role-specific workspaces. The goal is to give each authorized person the context required for their job without turning WordPress administration into the operating interface.
Start with the software package built for your role. If you also need live command-desk support, we will scope Managed Dispatch around your actual sites, coverage hours and responsibilities before you commit.